WOMM: customer service counts!

Word-of-mouth marketing is the best and most powerful way for you to get your message to potential customers.  (Click here for more info about WOMM in your library.) The following post, courtesy of Alison Circle at LibaryJournal.com’s Bubble Room, explains how...

Not What You Think

This post is courtesy of Library Journal’s Bubble Room blog, by Alison Circle. This past November Chicago Public Library launched an ad campaign called “Not What You Think,” an admirable effort, but not quite successful in my mind. Here the campaign...

July issue of Wavelinks now available

The July 2008 issue of Wavelinks (our member newsletter) is now available for your reading pleasure here. A link to a PDF version of the newsletter is available on the “Welcome” page, or by clicking here. Enjoy!

Website assessment form available to members

At the suggestion of several of our members, our marketing and technology team members here at TBLC have created a website assessment form so that you may rate your own website on content, aesthetics, accessibility and navigation. Is your site easy to navigate? Is it...