Ask a Librarian’s May 2007 statistics are in, and usage continues to increase!
Ask a Librarian had 2,607 live chat sessions and 993 email sessions in May 2007. From May of last year,Â AAL had an increase of over 140% in live chat sessions and an increase of 38% in email, totaling an increase of almost 100% from last yearâ€™s use.
Ask a Librarian had an average of 87 reference chat sessions each day, with the typical weekend totaling at over 100 sessions. Ask a Librarian has had 21,232 live chat sessions this grant year, a 131% increase over the previous grant year.