Administration and Library Management

Here is where we place the text that describes the nature and benefits of Administration and Library Management Workshops.

Administration and Library Management Workshops
WorkshopDateTimeFormat 
Image IS Everything02/01/20119:00 – 12:00Face to Face[Register]
Public Speaking Pointers02/01/20111:00 – 4:00Face to Face[Register]
Motivating Employees With Different Workplace Desires and Needs02/02/20111:00 – 2:00 ESTOn-Line[Register]
Dealing With Difficult People – Part 102/03/201110:00 – 11:00On-Line[Register]
Emotional Customer Service – Making the Connection with the Customer02/09/20111:00 – 2:00 ESTOn-Line[Register]
Becoming a Library and Information Professional02/10/20111:00 – 3:00Face to Face[Register]
Dealing With Difficult People – Part 202/10/201110:00 – 11:00 ESTOn-Line[Register]
Customer Service Recovery: What to Do When We Fail Our Customers02/16/20111:00 – 2:00 ESTOn-Line[Register]
Dealing With Difficult People – Part 302/17/201110:00 – 11:00On-Line[Register]
Just When I Get Comfortable…Everything Changes02/23/20111:00 – 2:00 ESTOn-Line[Register]
Missions, Visions, Goals OH MY: Making sense of my new position with all the buzzwords and challenge03/02/20111:00 – 2:00 ESTOn-Line[Register]
Dealing with Change During Tough Times Part 103/03/201110:00 – 11:00On-Line[Register]
Emotional Intelligence: What It Is and Why It Matters in Your Workplace03/08/20111:00 – 4:00Face to Face[Register]
Solving the Personality Puzzle03/08/20119:00 – 12:00Face to Face[Register]
Customer Service Series: Handling Angry Customers with Tact and Skill03/09/20111:00 – 2:00 ESTOn-Line[Register]
Dealing with Change During Tough Times Part 203/10/201110:00 – 11:00On-Line[Register]
Customer Service Series: Handling Customer Complaints Without Taking Things Personally03/16/20111:00 – 2:00 ESTOn-Line[Register]
Dealing with Change During Tough Times Part 303/17/201110:00 – 11:00On-Line[Register]
Decision Making Series, Session #1: Identifying the Best Processes for Making Your Decisions03/23/20111:00 – 2:00 ESTOn-Line[Register]
Measuring and Documenting Employee Performance03/30/20111:00 – 2:00 ESTOn-Line[Register]
Returning Balance to Your Life Part 103/31/201110:00 – 11:00On-Line[Register]
Marketing Your Reference Service04/05/20112:00 – 4:00On-Line[Register]
Wrestling Your To-Do List to the Ground: How to Manage Projects, To-Do Lists and Interruptions04/06/20111:00 – 2:00 ESTOn-Line[Register]
Returning Balance to Your Life Part 204/07/201110:00 – 11:00On-Line[Register]
When, What and Why to Delegate to Your Employees04/13/20111:00 – 2:00 ESTOn-Line[Register]
Returning Balance to Your Life Part 304/14/201110:00 – 11:00On-Line[Register]
Decision Making Series, Session #2: – Developing Options for Making the Best Decisions04/20/20111:00 – 2:00 ESTOn-Line[Register]
Leading a Meeting – Six Steps to Leading Successful Meetings04/27/20111:00 – 2:00 ESTOn-Line[Register]
Improving Workplace Relationships Effectively Communicating With People That Are Different Than You05/04/20111:00 – 2:00 ESTOn-Line[Register]
Sharpening Your Organizational Skills Part 105/05/201110:00 – 11:00On-Line[Register]
Sending the Right Message – Pitfalls of Email Communication to Avoid05/11/20111:00 – 2:00 ESTOn-Line[Register]
Sharpening Your Organizational Skills Part 205/12/201110:00 – 11:00On-Line[Register]
Decision Making Series, Session #3: – Barriers to Your Effective Decision Making05/18/20111:00 – 2:00 ESTOn-Line[Register]
Sharpening Your Organizational Skills Part 305/19/201110:00 – 11:00On-Line[Register]
Asking Questions that Get Answers…Not Looks of Confusion or Irritation06/01/20111:00 – 2:00 ESTOn-Line[Register]
The Art of Communication Part 106/02/201110:00 – 11:00On-Line[Register]
Managing Yourself, Instead of Managing Time06/08/20111:00 – 2:00 ESTOn-Line[Register]
The Art of Communication Part 206/09/201110:00 – 11:00On-Line[Register]
The Art of Communication Part 306/16/201110:00 – 11:00On-Line[Register]
Providing Constructive (Not Destructive) Feedback That Gets Results06/22/20111:00 – 2:00 ESTOn-Line[Register]
Making Your Objectives Happen – Daily, Weekly, Monthly, Quarterly06/29/20111:00 – 2:00 ESTOn-Line[Register]
The Art of Communication Part 4 (New Date)06/30/201110:00 – 11:00On-Line[Register]
Building Your Inner Circle of Support – The Benefits of Succeeding with Others!07/06/20111:00 – 2:00 ESTOn-Line[Register]
Emotional Intelligence: What It Is and Why It Matters in Your Workplace – Part 108/04/201110:00 – 11:00On-Line[Register]
Emotional Intelligence: What It Is and Why It Matters in Your Workplace – Part 208/11/201110:00 11:00On-Line[Register]
Emotional Intelligence: What It Is and Why It Matters in Your Workplace – Part 308/18/201110:00 – 11:00On-Line[Register]
Supervisory Skills – Part 109/01/201110:00 -12:00On-Line[Register]
Supervisory Skills – Part 209/08/201110:00 – 12:00On-Line[Register]
Supervisory Skills – Part 309/15/201110:00 – 12:00On-Line[Register]
Supervisory Skills – Part 409/22/201110:00 – 12:00On-Line[Register]
Supervisory Skills – Part 509/29/201110:00 12:00On-Line[Register]
Making Your Objectives Happen Daily Weekly Monthly Quarterly12/08/20111:00 – 2:00 ESTOn-Line[Closed]
Information Literacy Education: A National Overview —-AnytimeOn-Demand[Register]
Making the Best of a Shrinking Budget: Creative Practices in a New Economy —-AnytimeOn-Demand[Register]
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