Category Archives: website

Can Twitter Help Promote Our Library Programs and Services?

Twitter. Why is it so popular? When it first came out, I didn’t quite understand the concept. Why would we want to tell people what we are doing? That concept has changed and developed into something more interactive.

Twitter first launched in the summer of 2006 and has grown into a powerful tool for social media marketing.  Its is a FREE communication tool that allows you to send messages (under 140 characters) to a group of followers. People in the twitter community sign up to “follow” your posts. People use twitter in multiple ways, either to communicate what is going on at their library or to share information at live events like conferences or multi-location meetings. Twitter is a great tool to help promote the awesome programs and services happening in the library to your patrons and community.

How to get Started

  • register with your library name and start following library patrons and friends (send an announcement so people can follow you at your new twitter account)
  • customize your twitter page, place your library logo and a background image that lets your page stand out and be easily identified by your patrons
What type of material to post
  • how to find or access information online or in the physical library
  • upcoming events or programs at the library
  • ask for feedback on policy changes
  • update patrons on new material that just came in
  • point out highlights on the library website or catalog
Reaching a Diverse Audience Publish your tweets in multiple locations.
  • Facebook -you can set up an application to automatically post a tweet to Facebook (Facebook application for Twitter)
  • Website – you can install a Twitter Badge on your website home page that displays your tweets. This helps spread the word to folks who don’t have an account or didn’t know your library was on Twitter. A twitter widget for your website - Twitter badge
  • Blog – most blog interfaces have an option to tweet your posts. It’s easy and you get the message out in multiple locations
  • Social Buttons- don’t forget to place a twitter button or icon in unique locations like: your email signature, website, promotional fliers, newsletter, or inside the library

Encourage Use with your followers

  • ask questions – like “Who was at today’s Reading Club” or “What was your favorite book that you read this year?”
  • share links – like “Check out today’s article in the Tampa Bay Times” or “Check out this new book review”
  • re-tweet posts from other business in your community – this shows support in the community
  • reply when patrons message you – remember to use hashtags, these help categorize messages. So if you start talking about Battle of the Bands at your library use a hashtag like #battleofthebands, so other users can comment and follow these keywords
Helpful Pointers
  • Don’t over or under do it, you know what it’s like to get too many emails from the same person or not enough to forget about them
  • make sure you use the right lingo, you post a “tweet”
  • look for trends with your followers, what are they tweeting, who are they following
  • make sure to check for any mention of your library in other tweets, if your patrons are “tweeting” about your library you want to know!

Check out and follow some of our member libraries! Look for us too @Tblc

Sarasota County Library @SCLibrary

Hernando County Library @HernandoLibrary

New College/USF S/M – @JBCLibrary

Winter Haven Library @WinterHavenLib

PASCO County Library @PascoLibraries

Leesburg Library @leesburglibrary

Largo Public Library @LPLNews

USF Polytechnic @usfplib

Lake Library System @lake library

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How Facebook Can Help Market Your Library

Facebook LikeAccording to Facebook statistics, more than 800 million users have an active account. Facebook has taken social media interaction to a new level of communication. It provides an outlet to market your library for FREE, interact with your patrons or students, and share valuable information. Below, I will share why creating a page will help your library, the benefits, and what steps to take next.

If you don’t have a library page set up in Facebook yet, take into consideration all the benefits you can receive from having a library page.

  • Library patrons can “like” your page, allowing them to follow the library and receive any updates that you post.
  • Every time someone “likes” your page, all their friends see that they “like” your library. This leads to easy promotion that attracts other followers to your library Page.
  • Your Facebook library page will allow you to share information like hours, programs, special events, online resources, and updates. You can also post photos, videos, and applications (like searching the library catalog).
  • Anything you post on your library page is then sent into the “feeds” of your followers so they can always catch an update.

Here are some great perks of having a Library Facebook page.

  • You can share information for free. This is a good way to market the library at NO COST!
  • Patrons can communicate with each other through the library page, share thoughts about a book, or a master gardening class.
  • Customer Service – you can answer Patron questions and  promote library events, get feedback on classes, or promote local authors and community events.
  • Get Feedback: ask patrons what they are reading or  what authors they like (the more discussion, the more interaction, the better the results)!

If you have a library page and you are looking to reinvigorate your pages activity, think about a few of these ideas.

  • Add a Social Media button to your website and blog.
  • If you have a mailing list, send out an announcement to “like” your Facebook page.
  • Add a Facebook link to your email signature (easy promotion every time you send an email).
  • Link your blog or twitter account to your Facebook page (this is an easy way to share information in multiple locations).
  • Post on your Facebook page “Help Us Get to 200 Likes” Set the goal to a higher number than what you have. Current members will share with friends, family, and businesses.
  • Post pictures from classes in the library or reading club. Make sure to tag and share them, with the patrons permission, then their friends who don’t know about your page will “Like” your page.
  • Place a link to your Facebook page on your other social media sites.
  • Add a “welcome” or landing page for new users.

Take a look at some of these pages. It will help you get an idea of what Facebook can do for your library!

Hernando County Public Library You can search the online catalog and join their mailing list.

New College of Florida Jane Bancroft Cook Library You can access the Ask a Librarian service right through their Facebook page, easy access for the students.

Pasco County Library System Check out the special app they have for Hours and Locations.

Tampa-Hillsborough County Public Library System Check out their use of photo albums for Florida Library Snapshot Day and the Hispanic Heritage Contest, fans love to see photos especially of things they have participated in.

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Case Study: unlimited flexibility with WordPress Multisite

Paul Trusik, Webmaster for USF Tampa Library, has shared a Case Study of the process they took to create the new USF Library website.  The study, Unlimited Flexibility with WordPress Multisite, focuses on the 3 stages they took to create the new design –  wireframing, interface design mockups, and HTML prototype templating. To read more about Paul’s Case Study, check out his blog at:

Paul attended the WordPress for Library Site Design webinar at TBLC and was able to use some of what he learned from Nicole Engard’s presentation. Nicole is a C.E. Instructor here at TBLC. You can read more about Nicole at Web2Learning.



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